The Westin at The Woodlands

4.5 (10 reviews)

2 Waterway Square Place, The Woodlands, TX, 77380, United States   •  Weather:    •   Local Time:     •  Phone: 281-419-4300   •  Hotel Reservations: 866-716-8108

4.5

HOTEL POLICIES

Check in: 3:00 PM Check out: 12:00 PM
Weekends last longer at Westin with late checkout on Sunday. Availability may vary.

ADA Policy
The hotel complies with the Americans with Disabilities Act. ADA-compliant guest rooms and suites are available. For more information, please contact the hotel directly.

Alcohol Policy
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).

Age Requirement Policy
Guests must be 21 years or older with photo identification to reserve a room.

Connecting Room Policy
The hotel has a limited number of suites that can connect to Traditional Rooms with king-size beds. To confirm connecting rooms before your arrival, please contact the hotel directly.

Credit Card Policy
A valid credit card is required at check-in. Cash and checks are not accepted when reserving a room.

Early Departure Policy
An early departure fee of 75 USD applies to guests checking out prior to their departure date confirmed at check-in. Please contact the hotel for further information.

Early Arrival Policy
The hotel will accommodate a request for an early check-in, which is subject to availability. To guarantee an early check-in, please include the night before your arrival in your reservation.

Extra Bedding Policy
The hotel has limited number of rollaway beds. Please call in advance to reserve extra bedding.

Gift Certificate Policy
To purchase or redeem a gift certificate, please contact the hotel directly.

ID Requirement
All guests checking in to the hotel must present valid, government-issued photo identification.

Late Checkout Policy
Standard checkout time is 11am. Late checkouts are subject to availability and the following fees:

Between 11am and noon: Complimentary
Between noon and 2pm: 40 USD plus taxes and fees
Between 2pm and 4pm: 90 USD plus taxes and fees
After 4pm: One night’s room rate plus taxes and fees
Package Handling Policy
There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee.

Pet Policy
The hotel permits one cat or dog that weighs 40 pounds or less in a guest room. A Heavenly® Dog Bed, a dog bowl, and a mat will be provided. A dog must be on a leash when outside a room and is not permitted in the hotel’s meeting or dining venues. A pet owner must sign a liability waiver at check-in and will be charged a penalty for any damage.

Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

Smoking Policy
Smoking in a guest room or on a balcony is strictly prohibited and will incur a cleaning fee of 250 USD. Designated smoking areas are located directly off the lobby.